Privacy Policy

Last Updated: March 12, 2025

Introduction

This Privacy Policy explains how CBLUEmedia ("we," "our," or "us") collects, uses, and protects personal information obtained through our website at https://cbluemedia.com/ (the "Website"). We respect your privacy and are committed to protecting your personal data in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect the following personal information directly from you when you submit it through our contact form:

  • Name
  • Email address
  • Phone number (if provided)
  • Any additional information you choose to include in your message

How We Use Your Information

We only use your personal information for the following purposes:

  • To respond to your inquiries
  • To communicate with you about our services
  • To maintain our relationship with you as a customer, if applicable

Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Your consent when you voluntarily provide your information
  • Our legitimate interests in responding to your inquiries and maintaining business relationships
  • Performance of a contract or taking steps at your request before entering into a contract

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with any third parties. Your information is only accessed by authorized personnel within our organization who need it to contact you or provide services to you.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including:

  • While you remain an active customer
  • As required to comply with legal obligations
  • To resolve disputes and enforce our agreements

Your Rights

For California Residents (CCPA)

California residents have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Not be discriminated against for exercising your privacy rights

For European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw previously given consent

Exercising Your Rights

To exercise any of these rights, please contact us at [INSERT YOUR CONTACT EMAIL]. We will respond to your request within the timeframe required by applicable law (30 days for GDPR requests and 45 days for CCPA requests).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, no Internet transmission is ever completely secure or error-free. We encourage you to take steps to keep your personal data safe, including choosing a strong password if you have an account with us.

Children's Privacy

Our Website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe we might have any information from or about a child under 16, please contact us immediately.

Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

C-BLUE MEDIA

  • Email: info@cbluemedia.com
  • Phone: +27732172353

International Data Transfers

For users in the European Economic Area (EEA): If we transfer your personal data outside the EEA, we will ensure appropriate safeguards are in place to protect your information, as required by the GDPR.